Privacy Policy

A legal disclaimer

LUNA VIDA RETREATS

For Retreat Participants, Website Visitors & Inquiry Contacts

Effective Date: January 1, 2027 • Last Updated: January 1, 2027

Luna Vida Retreats (“we,” “us,” or “our”) is committed to protecting the privacy, dignity, and personal information of every woman who engages with our business. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, inquire about our retreats, register as a participant, or attend one of our events.

By using our website or registering for a retreat, you consent to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information you voluntarily provide, including but not limited to:

Full name, email address, phone number, and mailing address

Date of birth and emergency contact information

Health and medical history, including physical conditions, mental health disclosures, allergies, dietary restrictions, and medications

Payment information (processed securely through third-party payment processors)

Passport or government-issued ID information for international travel coordination

Retreat application and intake form responses

Communications with us via email, phone, or social media

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address, browser type, and device information

Pages visited, time spent on site, and referral sources

Cookies and similar tracking technologies (see Section 8)

1.3 Sensitive Health & Wellness Information

Because our retreats involve somatic practices, breathwork, movement, and deep wellness experiences, we collect health-related information necessary to ensure participant safety and tailor the retreat experience. This information is treated with the highest level of confidentiality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your retreat registration, application, and payments

To communicate with you about your booking, schedule, and retreat logistics

To ensure your health and safety during retreat activities

To personalize your retreat experience based on your needs and preferences

To send you relevant updates, newsletters, and promotional content (with your consent)

To comply with legal obligations and enforce our terms and agreements

To improve our website, services, and retreat offerings

To respond to inquiries and provide customer support

3. Health & Medical Information — Special Provisions

Your health information is collected solely to protect your safety and well-being during retreat activities. Specifically:

Health disclosures are shared only with retreat facilitators and staff on a need-to-know basis

We do not sell, lease, or share your health information with third parties for marketing purposes

Participants requiring special accommodations are encouraged to disclose relevant conditions prior to arrival

In the event of a medical emergency, we reserve the right to share relevant health information with emergency medical personnel

Participation in somatic practices, breathwork, and movement sessions is voluntary. We strongly encourage participants to consult their healthcare provider before attending if they have any physical or mental health concerns.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Retreat facilitators, instructors, and wellness practitioners involved in delivering your experience

Accommodation and venue partners are necessary for your stay

Third-party payment processors (e.g., Stripe, PayPal) that process transactions securely

Travel coordination services where applicable (e.g., airport transfers, travel insurance)

Legal authorities, when required by law, court order, or to protect the safety of participants or the public

Professional advisors, including attorneys and accountants, are under confidentiality obligations

All third-party service providers are required to handle your information in accordance with applicable privacy laws and our confidentiality standards.

5. Photography, Video & Media Consent

Retreats may be photographed or filmed for business, marketing, and social media purposes. By attending a Luna Vida Retreat, you acknowledge and agree that:

Photos or videos may be taken during retreat activities

Images in which you appear may be used on our website, social media platforms, and marketing materials

If you do not wish to be photographed or filmed, you must notify us in writing prior to the retreat and clearly communicate this to the facilitator on arrival

You will not receive financial compensation for the use of your likeness in marketing materials

We deeply respect the sacredness of our retreat spaces. We will never photograph or film during private healing sessions, circles, or any moment designated as confidential by the facilitator.

6. Retreat Confidentiality & Circle Privacy

Luna Vida Retreats hosts intentional, sacred spaces for women. To protect the integrity of these spaces:

What is shared in group circles, healing sessions, and intimate retreat spaces is strictly confidential

Participants are expected to honor the privacy of fellow participants and not share identifying details of others’ personal disclosures outside the retreat

Luna Vida Retreats will never disclose the personal stories, disclosures, or experiences shared by participants in confidential settings

Breach of participant confidentiality by another participant is grounds for removal from the retreat without refund

This confidentiality commitment is part of our ethos. We ask every participant to sign a Participant Agreement that includes a confidentiality clause before attending.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Registration and health intake data: retained for 3 years following your last retreat attendance

Payment records: retained for 7 years for tax and accounting compliance

Email communications: retained for 2 years

Marketing consent records: retained until you withdraw consent

Upon request, we will delete your personal data unless we are required by law to retain it.

8. Cookies & Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience. These include:

Essential cookies: required for website functionality

Analytics cookies: used to understand how visitors interact with our site (e.g., Google Analytics)

Marketing cookies: used to deliver relevant content (only with your consent)

You may disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Data Security

We take the security of your personal information seriously and implement the following measures:

Secure SSL encryption on our website

Password-protected and access-controlled digital storage

Limited access to personal data on a need-to-know basis

Third-party payment processors with PCI-DSS compliance

Regular review of data security practices

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals in accordance with applicable law.

10. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to access: request a copy of the personal data we hold about you

Right to correction: request that inaccurate or incomplete data be corrected

Right to deletion: request that we delete your personal data (subject to legal retention requirements)

Right to withdraw consent: opt out of marketing communications at any time

Right to data portability: receive your data in a structured, machine-readable format

Right to object: object to certain types of processing, including profiling

To exercise any of these rights, please contact us at the details provided in Section 13.

11. Minors

Luna Vida Retreats are exclusively for women aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.

12. International Participants

Our retreats welcome participants from around the world. If you are located outside the United States, please be aware that your information may be transferred to and processed in countries with data protection laws different from your own. By registering for a retreat, you consent to this transfer.

For participants located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with specific privacy regulations, we are committed to complying with applicable laws, including GDPR, where relevant.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Luna Vida Retreats

Email: juicevibesgirl@gmail.com

Instagram: @lunavidaretreats

Website: www.lunavidaretreats.com

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or by posting a prominent notice on our website. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

This document is a template. Please consult a qualified attorney to ensure compliance with laws applicable to your specific jurisdiction and business structure.